simple. personal. predictable.
Keep your network running smooth with our ManagedNetwork solution
For most businesses, the computer network is a necessary tool used to perform important company functions. However, when network issues occur that ‘necessary tool’ becomes a complex problem. Thus, it is essential your network is expertly managed.
ShareTech’s ManagedNetwork solution was designed for businesses with 2-75 PCs, who cannot afford the cost or distraction of managing in-house IT staff. We provide unlimited help desk support, network monitoring, patch management and security software to keep your network running smoothly. By leveraging support across multiple businesses, ShareTech can provide enterprise class support for a fixed monthly fee.
Having a single point of contact through ShareTech’s help desk will enable you to quickly find resolution to computer issues; obtain sourcing recommendations for new hardware and software; and eliminate finger pointing between vendors.
We provide a service level agreement with our unlimited help desk service to guarantee resolution to any network issues in a timely matter. It isn't only our reputation on the line if a help desk ticket remains open. Because our ManagedNetwork solution is for a fixed monthly fee, to keep our costs down we need to resolve issues quickly and correctly.
With ShareTech’s ManagedNetwork solution, you can focus on your business and forget about IT. After all, IT management is our business, it is what we do every day, all day long.