ShareTech Services — More Than You Need
“Yes, we will.” We thought that might be a good way to describe the singularity of our service, but upon further reflection we began to recognize the inherent risks with such a statement. Perhaps a better way to describe our service…
If It’s Connected to Your Network…We’ll Manage it!
Short and sweet. It’s not the laundry list you were looking for, but it describes ShareTech’s service concisely. After all, IT management and all the tangible and intangible qualities of good management are what our clients love about us and why we get up in the morning.
So, You Still Want a List?
It’s definitely not exhaustive, but you get the idea. One monthly fee covers our management of your workstations, network and server. That means that we:
- Apply Windows and Office Updates and Patches
- Remotely deliver software to PCs as needed;
- Coach your decision makers regarding IT strategy;
- Support your Windows or Mac operating system;
- Maintain your servers;
- Support your Microsoft Office and server applications;
- Run anti-virus and anti-spyware applications which we provide;
- Remotely back up and encrypt your data nightly;
- Remotely monitor your network and server for issues;
- Support your employees through our unlimited helpdesk and resolve issues remotely;
- Work with your 3rd party application vendor to resolve issues;
- Visit your location whenever necessary;
- Identify hardware issues and repair them on a time and materials basis.
All you need to do is buy your hardware and applications! And we’ll even help you do that!